How do I place an order?
Orders can be placed directly through our website. Choose your desired product, select personalization options if available, and complete checkout.
How long does shipping take?
Processing times vary depending on customization. Standard items usually ship within 7-10 business days, while personalized creations may take slightly longer.
What types of products do you create?
We create wood décor, garden pieces, refillable journals, wallets, and accessories. Every product blends handcrafted quality, and the option for personalization.
What leather products do you offer?
Our Italian full-grain leather collection includes refillable journals, A5/A6 covers, wallets, and keychains. Each piece is handmade and customizable for lasting elegance.
Can I order seasonal wood décor?
Yes, we design seasonal and holiday-themed wood décor. From ornaments to displays, each piece can be customized to reflect special occasions, and personal styles.
Are journals refillable?
Yes, our A5 and A6 leather journals are refillable. Replace inserts while keeping your durable, personalized cover, ensuring years of use and continuous creativity.
Can I personalize my order?
Yes, many products can be personalized with initials, names, or custom designs, making every item unique and meaningful for you or as gifts.
Which products allow personalization?
Personalization is available on most wood décor, journals, notebook covers, wallets, and keychains. Options include initials, names, and designs that reflect your individual style.
How do I request personalization?
When ordering, simply select personalization options or add your request during checkout. We’ll confirm details before handcrafting your personalized piece.
Does personalization cost extra?
Some personalization options may have a small additional fee, depending on complexity. This ensures your custom design is created with care, accuracy, and precision.
Do you accept returns?
Yes, returns are accepted within 14 days for non-personalized items. Personalized products are final sale due to their unique, custom-made nature.
Can I cancel an order?
Orders may be canceled within 24 hours. After production begins, cancellations are not possible, especially for personalized or custom-made pieces.